Effective Date: [2024-06-20]

This privacy policy ("Policy") describes how MY LQ Luqman Institute ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application MY LQ Luqman Institute (the "App").

Information We Collect

We collect several types of information from and about users of our App:

• Personal Information: We collect personal information that you voluntarily provide when you create an account or use certain features of the App, including:
• Name
• Email address
• Phone number (optional)
• Location (optional)
• Age
• Form Data: We collect data you enter through our forms, including text fields and dropdowns. This data may include information about your learning goals and preferences.

How We Use Your Information

We use the information we collect to:

• Enable you to create an account and log in.
• Facilitate communication between you and your teachers and support staff.
• Personalize your learning experience within the App.
• Calculate time differences when creating courses.
• Send you notifications and reminders.
• Improve the App and our services.

Microphone Access

To utilize the full functionality of our chat service, we will request access to your device's microphone. This allows you to participate in voice chat with teachers and other users. You are not obligated to grant microphone permission; however, some chat features may be limited without it.

We do not:

• Share your information with any third-party services.

Your Choices

You have the following choices regarding your information:

• Access and Update: You can access, edit, and correct your personal information through your account settings.
• Delete Your Account: You can delete your account at any time. Once you delete your account, we will delete your information, subject to any legal or regulatory obligations to retain it.

Security

We take the security of your information seriously. We use encryption to protect your data on our servers and stay up-to-date with the latest security updates. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by sending you a notification through the App. You are advised to review this Policy periodically for any changes.

Contact Us

If you have any questions about this Policy, please contact us through our official support channels.

Children's Privacy

Our App is specifically designed for users of all ages. We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Compliance with Laws

This Policy is made in compliance with relevant data privacy laws and regulations.

By using the App, you agree to this Policy.